Starbucks Scoops Award For Leading Apprenticeship Programme in partnership with Remit Training and BPP

Starbucks UK, along with Remit Training and BPP Professional Education, have been recognised for their excellent Apprenticeship programme. The trio has been awarded ‘Best Apprenticeship Programme’ in the prestigious Training Journal Awards 2016, at a Gala Dinner that took place at The Brewery in the heart of London this week.

The Best Apprenticeship Programme category highlights new and innovative ways in which organisations are offering work and training opportunities as a career path. The judges said of their decision: “The Starbucks apprenticeship scheme is now fully embedded in the organisation and has improved engagement and attrition rates. As well as the business benefits, Starbucks recognises the importance of personal and professional development for all their people, from front line customer service through to senior professionals in head office.”

Starbucks and Remit Training have worked together since 2012 to deliver the apprenticeship programme, which has now offered more than 1,000 apprenticeships across the UK. In 2016 BPP also began to offer HR, Finance and Business Administration qualifications at Starbucks European support centre in Chiswick.

This programme has ensured that 80% of people starting a Starbucks apprenticeship complete their training and remain in the business, with career progression a key focus for Starbucks apprentices. Apprentices are supported from entry level up to senior management as Remit Training deliver intermediate, advanced and Level 4 ILM Management programmes along with technical IT.

With this clear career path available for apprentices, one in five have achieved a promotion at work, 20% of Level 2 Baristas have been promoted to supervisory roles, and 23% of Level 3 Management apprentices have been promoted to store manager.

Lisa Robbins, director, partner resources, Starbucks EMEA said: “On behalf of our team and all of our apprentices, we are extremely proud to receive this award for our UK Apprenticeship programme. We are passionate about offering young people opportunities to progress in our business and it’s fantastic to see over 250 apprentices progress into management positions. In partnership with Remit, we will continue our investment to expand with the same momentum and success in the coming years. This award comes just weeks after our Apprenticeship programme was also honoured with a Princess Royal Training Award for creating lasting impact.”

Sue Pittock, CEO at Remit Training said: “We are delighted that the high quality of training and development offered to Starbucks partners by Remit has been recognised. Not only have we helped such a large number of apprentices achieve over the past four years, but our teams have helped train and develop those young people, advancing not just their skills but also their confidence and career prospects”.

Ben Lambert, Head of Business Apprenticeships at BPP Professional Apprenticeships said: “We are proud to help upskill partners based at Starbucks’ headquarters in Chiswick. We currently support learners in HR, Finance and Business Admin, with plans to support the full range of back-office functions in 2017.”


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